Shipping Transit Times:
We offer Standard and Expedited international shipping options. Below is the estimated transit time for each country*:

INTERNATIONAL REFUND & RETURN POLICY (OUTSIDE OF THE USA)

"International" is defined as any and all countries outside of the United States of America.

Changed your mind? You may return unopened items, with any seal or protective packaging intact, within 14 days of delivery for a refund — no reason needed. For health and hygiene reasons, items that have been opened or unsealed are not eligible for a change-of-mind return. To start a return, contact us within 14 days of delivery. We'll provide a prepaid return shipping label; the return shipping fee will be deducted from your refund.

Faulty, damaged, incorrect, or not-as-described items: If your item arrives faulty or damaged, is not what you ordered, or does not match its description, you are entitled to a refund or replacement — even if the item has been opened — and we cover the return shipping cost. We will offer a repair or replacement first, and a refund where that isn't possible.

Refunds are issued to the original payment method once your return is processed.

If you have any questions regarding international shipping or returns, feel free to contact our support team at customercare@dermstreet.com.

• International Shipping Transit Days
  
  

*estimated transit times listed only include time in transit with the carriers and exclude 1-2 days for order processing

Note: All transit times are estimates and may vary.